Terms of Use

Course Terms & Conditions

The terms and conditions set out below apply to your purchase of the digital Offerings provided by Rebecca Desnos. Please read them carefully as they affect your rights and liabilities under law and set out the terms under which I provide services to you, as purchaser of the Offerings. These terms are subject to any rights you have under consumer law to which I am bound to and which cannot be waived.

Outline relating to my natural dye courses

My natural dye offerings are self-study courses which use videos and lesson notes to show you how to dye with plants

Course Specifics

Following successful purchase of a course you will receive access to the framework of the course which includes prerecorded video lessons and written lesson notes.

You will then have the opportunity to work through the course material in your own time.

The course has been tried and tested by individuals who are over the age of 18 and from various different backgrounds. In working through the material, they have been able to dye with plants. This is a personal course for you to complete entirely at your own speed. For best results it is recommended that you under-take each module separately and allow for a short period of reflection in between each module.

Whilst all those who have taken the course to date have achieved the desired results, it is not possible to provide any guarantees that you will experience any specific results. Failure to complete the self-study materials will limit your ability to benefit from the information provided and will significantly limit any results. The course is not bespoke and includes general advice.

The material in my natural dye courses could cause additional issues to arise, and at no point should you delay in obtaining medical input from health professionals.

Outline relating to my business and marketing courses

My business and marketing Offerings are self-study courses which use videos and lesson notes to show you how to build a creative business.

Course Specifics

Following successful purchase of a course you will receive access to the framework of the course which includes prerecorded video lessons and written lesson notes.

For both my natural dyeing & business/marketing Offerings:

You will then have the opportunity to work through the course material in your own time.

It is not intended that my natural dye Offerings will give you a complete and detailed natural dyeing education.

It is not intended that my business and marketing Offerings will give you a complete marketing education or complete marketing plan.

It is your individual responsibility to apply what is shared and taught in the courses to your personal circumstances both during the course and afterwards. Each individual is unique and their starting position and commitment to the course is unique to them. The aim is that following completion of the course you will have new information, strategies and techniques either for natural dyeing or for growing your business.

Please be aware that my courses are delivered entirely in English and no translations are provided for videos or text. If there are video subtitle translations, these have been carried out by AI and have not been checked for safety or accuracy, so I can not take any responsibility for the safety or accuracy of the content.

Disclaimer

My Offerings and related materials are provided for educational and informational use only. You agree to indemnify and hold harmless My website and company for any direct or indirect loss or conduct incurred as a result of Your use of My website and any related communications, including as a result of any consequences incurred from technological failures such as a payment processor error(s) or system failure(s).

While I may reference certain results, outcomes or situations on this website, You understand and acknowledge that I make no guarantee as to the accuracy of third-party statements contained herein or the likelihood of success for You as a result of these statements or any other statements anywhere on this website. If You have medical, legal, or financial questions, You should consult a medical professional, lawyer, or CPA and/or CFP respectively. I expressly disclaim any and all responsibility for any actions or omissions You choose to make as a result of using this website, related materials, products, courses, or the materials contained herein.

This website is updated on a regular basis and while I try to make accurate statements in a timely and effective manner, I cannot guarantee that all materials and related media contained herein are entirely accurate, complete, or up to date. You expressly acknowledge and understand that any information or knowledge You gain as a result of using this website is used at Your own risk. If You should see any errors or omissions and would like to let Us know, please email Me at info@rebeccadesnos.com.

Earnings Disclaimer

You agree that You understand individual outcomes will vary. Case studies or testimonials are not indicative of typical results. Each individual approaches My Offering(s) with different backgrounds, disposable income levels, motivation, and other factors that are outside of Our control. Therefore, I cannot guarantee Your success merely upon access or purchase of My Offering(s) or related material(s).

General Disclaimer

To the fullest extent permitted by law, I expressly exclude any liability for any direct, indirect, or consequential loss or damage incurred by You or others in connection with Our Offering(s), including without limitation any liability for any accidents, delays, injuries, harm, loss, damage, death, lost profits, personal or business interruptions, misapplication of information, physical or mental disease, condition or issue, physical, mental, emotional, or spiritual injury or harm, loss of income or revenue, loss of business, loss of profits or contracts, anticipated savings, loss of data, loss of goodwill, wasted time, and for any other loss or damage of any kind, however and whether caused by negligence, breach of contract, or otherwise, even if foreseeable. I am not medical, legal, financial, or other professionals, or if I am, during the course of this Offering and related material(s), I am not offering My professional services and You expressly agree I am not acting in any professional capacity, including medical, legal, financial, or otherwise during the course of this Offering. This Offering is for educational and entertainment purposes only. None of the Offering or its related material(s) should be construed as medical, legal, or financial advice.

Third Party Disclaimer

You acknowledge and agree that I am not liable for any defamatory, offensive, or illegal conduct of any other participant or user, including You.

Warranties Disclaimer

I make no warranties as to my Offerings, products, services, or program materials. You agree that my Offerings, products, services, or program materials are provided “as is” and without warranties of any kind either express or implied. To the fullest extent permissible pursuant to applicable law, I disclaim all warranties, express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the programs, products, services, or program materials will be functional, uninterrupted, correct, complete, appropriate, or error-free, that defects will be corrected, or that any part of the website, or content are free of viruses or other harmful components. I do not warrant or make any representations regarding the use or the results of the use of my Offerings, product, or services materials, or on third-party websites in terms of their correctness, accuracy, timeliness, reliability, or otherwise.

Technology Disclaimer

I make reasonable efforts to provide You with modern, reliable technology, software, and platforms from which to access My Offering(s) and related material(s). However, in the event of a technological failure, You accept and acknowledge My lack of responsibility for said failure, and while I will make reasonable efforts to support You, some technological issues are far outside My control and will require You to access support from a third-party provider, such as Teachable.

Errors and Omissions

I make no warranty or guarantee as to the accuracy, timeliness, performance, completeness, or suitability of the information in My Offering(s). I am not liable for any inaccuracies, errors, or reliance on personal opinions contained in My Offering(s) or related material(s).

Payment Terms

The cost of the Offerings are displayed on the checkout pages.

Please be advised that once you have accepted these terms the Fee is fixed at the price advertised. We may increase the Fee for future students. We reserve the right to add additional training modules and to update the course. Where we do this, we may invite you to upgrade to an enhanced version for an additional fee, but at no time will be any obligation for you to upgrade.

If the price that you pay monthly is higher than the payment in full option, this does not represent a penalty fee but reflects the additional risk and administrative costs to us which are involved when you pay with a payment plan. In all circumstances, the Fee must be paid in full, even if you decide that you no longer wish to participate. The payment plan is not a subscription which you can opt-out of or cancel it is designed to make the course more affordable it is not an option to try before you buy.

If you are paying by instalment and you fall behind on your payments by more than 7 days, we reserve the right to pause your access to the training materials and any live training sessions until arrears payments have been settled in full and your account has been brought up-to-date.

Support

The aim for this course is that you should be able to access the course material with ease. Should you require any technical support in respect of your PDF download or accessing the pre-recorded videos then I am happy to help you to get up and running. Please email info@rebeccadesnos.com and you will receive a reply between Monday to Friday from 9am until 5pm. I aim to respond to you within 24 hours if you email during those hours.

Once you have finished going through the course material you may wish to work with me further. I am a natural dyer and also a creative business mentor. If you would be interested in hearing how we can work together further then get in touch email info@rebeccadesnos.com. Please be aware that additional charges will apply to any one to one coaching provided. If you’re not looking to work together just yet but you’d love to hear more then come and say hi on Instagram or email info@rebeccadesnos.com

Privacy and Confidentiality

Your privacy and protection of your personal data is important to me. I will keep your personal data confidential and will never share it with unconnected third parties. Your payment information will be processed by a secure third-party processor. I will be provided with your email address and name but never be provided with your financial information.

Please be aware that some training sessions may be recorded and your name and image/video may be captured. The recordings of the training will be kept and made available to others on the course. If you provide or share any information within these sessions about yourself or your business that information will be shared within the group. Should you not wish to be recorded please ensure that if you attend any training your camera is switched off and your name field is changed to “Attendee” with your initial so that support can still be offered but no personal identifiable information will be captured.

For more detail on how we manage your data you can view my privacy policy here.

Refunds and Cancellation

As you are purchasing digital content which includes data which is produced and supplied in digital form you are only entitled to a refund in limited circumstances. In purchasing the course you are waiving your rights to a refund unless the statutory circumstances for refunds are met.

Should you consider that the digital download is faulty for any reason then please confirm so immediately and a further copy will be provided. Should you have any concerns or questions please contact me on info@rebeccadesnos.com.

Intellectual Property

You will be provided with course materials. At all times, even following purchase, the intellectual property rights and copyright connected with those materials remain me, Rebecca Desnos. You have the right to use the materials as learning tools but you are not permitted to duplicate, imitate or provide copies to third parties whether for free or as part of a sale.

Feedback and Complaints

If you have any feedback about the course please do share it with me. It is always great to receive words of praise and also helpful to get constructive comments. I really hope that you love this course as much as I do but if you would like to make a complaint this should be made to made in writing to info@rebeccadesnos.com.

General

Throughout the programme I will be available by email Monday to Friday between 8am to 6pm. I will respond as soon as possible and within 48 hours during the hours stated.

I intend to rely on the written terms set out in these terms and conditions in respect of the course delivered to you. These written terms shall constitute the entire agreement between us.

If any provision or part-provision of these terms and conditions is or becomes invalid, illegal or unenforceable, it shall be deemed modified to the minimum extent necessary to make it valid, legal and enforceable. If such modification is not possible, the relevant provision or part-provision shall be deemed deleted. Any such modification or deletion shall not affect the validity and enforceability of the rest of these terms and conditions.

These Terms are governed by the laws of England & Wales. The Courts of England & Wales have exclusive jurisdiction over any matter and proceedings arising out of your purchase of the course.

Private Facebook Group for Natural Dyeing

You will have access to a private Facebook group to support you during my natural dye courses. The intention of the Facebook group is to provide a community support network and enhance the programme experience.

From time to time I may post and offer support but there is no guarantee that posts will be responded to or a Facebook mailbox monitored. The substantive method of communication will be via email.

I do not run or own the Facebook group and make no guarantees that the Facebook group will be available at any specific time.

NATURAL DYE CLUB – Membership Terms & Conditions

It’s important to us that you are completely clear from the outset the way in which we will deliver our services to you. If you are planning to join Natural Dye Club, (“the Membership”) then you must read these terms and conditions in full prior to purchasing.

Membership Terms: Key Details

The terms cannot be varied and in proceeding to purchase the Membership you will be deemed to have accepted these terms. The terms and conditions set out below apply to the services offered by Rebecca Desnos. Please read them carefully as they affect your rights and liabilities under law and set out the terms under which Rebecca Desnos (“me”, “I”) provide services to you, as purchaser of the membership. These terms are subject to any rights you have under consumer law to which we are bound and which cannot be waived by contract.

Membership Outline

Natural Dye Club is a membership platform for entrepreneurs who want to learn how to dye with plants. The membership is an ongoing commitment where you can get regular support and guidance.

The aim is to provide support and guidance on how to dye with plants. The information is not tailored to any specific industry or any one person but includes information which has been tested and used by a range of different people. It is also focused and designed for those who are starting out in natural dyeing. Whilst it may be useful for those who have been a natural dyer for a number of years, the membership is best suited to those who are new to natural dyeing. Should you need specific or bespoke support then please contact me to enquire about our one to one services.

Membership Specifics

There are two elements to the membership:

i) Library of prerecorded video classes

ii) Direct support in the community

Self-Study

The videos and supporting materials are provided for self-study. For best results you should work through the workbooks and audio or video material in your own time. Failure to complete the self-study materials may limit your ability to learn from the tips and guidance shared in the live sessions.

Private Community

You will have access to a private group to support you during the Membership. The intention of the group is to provide community support and a network of individuals at a similar stage of natural dyeing and who are facing similar challenges. Each week you will get the chance to ask questions about your natural dye projects and get tailored bespoke support. This will provide you with the opportunity to ask questions and discuss your own circumstances and get support.

Behaviour

It is requested that at all times your behaviour towards others is polite and respectful. I will not be held responsible for the behaviour or actions of any other members. Should your behaviour be deemed offensive or inappropriate I reserve the right to remove you from the membership with immediate effect.

Disclaimers

The aim of the membership is to provide you with the tools and understanding to begin natural dyeing.

I make no guarantees or claims as to the success of any member. Each individual is unique and their experiences and processes are unique to them. The aim is that by working through the trainings and resources and taking advantage of all of the elements which the membership has to offer you will gain new knowledge and techniques to develop you natural dye skills.

All information provided will be general information and guidance and will not be bespoke advice. I am not responsible for any action or inaction which you take as a result of the information within the membership. I am not responsible for any loss of opportunity or any investments which you make.

No content in this membership should be construed as medical advice, whether mental or physical. If you believe that you require medical attention you should seek assistance from a medical professional immediately.

I ask that all members in the membership respect the rights of others in respect of their behaviour and privacy. I am not be responsible for the action of any members including for any disclosures made by any members based on information which has been shared within the membership.

Contact and Schedule

It is the intention that the membership will run continuously and that any training material will be provided as set out above. Should an unforeseen reason arise which cause a session(s) to be postponed they will be re-arranged as soon as possible.

Throughout the membership we will be available by email Monday to Friday between 8am to 6pm via info@rebeccadesnos.com and will respond as soon as possible and within 48 hours during the hours stated.

If you have a technical query relating to accessing the membership please include “Tech” in the subject line of your email correspondence.

You may see me post on social media outside of our core hours. Not all of these posts are live and some will be pre-scheduled. I am passionate about supporting everyone in the membership and where we can we may respond to you out of hours but we make no guarantees that this will always be possible.

Payment Terms

The cost of the membership is set at the time you subscribe. On subscription you will agree to monthly payments via Teachable which will be taken on the same day each month.

There are two payment options:

1. There is a flexible, monthly subscription. Once you have paid your monthly fee you will gain access to all of the membership benefits. Should you wish to cancel you can do so through your online portal/please email us and we can support you in cancelling your subscription. Should you seek to cancel the subscription close to the billing period renewal date you may still be charged for a further month during which you can continue to use the benefits of the membership.

2. There is an option to join for a fixed 12 month period, following that you can leave at any point. If you do leave and re-join at a later date, you will lose the membership rate on which you are currently subscribed and whilst we would be happy to welcome you back, the membership fees may have increased.

Privacy and Confidentiality

Your privacy and protection of your personal data is important to us. Your personal data is protected as set out in our privacy policy which can be found here.

We utilise Kit and Teachable to manage our communications with you and from time to time may utilise the Facebook Pixel analytics tool.

During the course of the membership you may have access to confidential information, in particular the personal affairs of others on the course. In accepting these terms, you agree that you will not use or disclose to any person, organisation or company, and shall use your best endeavours to prevent the publication of, any confidential information relating to any other member.

You accept that any unauthorised disclosure of personal or confidential information belonging to another may amount to immediate dismissal from the membership. Should you decide to leave the Membership then you remain bound by the confidentiality and privacy obligations.

Refunds and Cancellation

It is our aim that you will be completely happy with the Membership and find educational content, networking opportunities and form friendships. However, we appreciate that there may come a time when you wish to leave the Membership.

In accordance with Distance Selling Regulations, you have the right to cancel and obtain a full refund within 14 days from the date of subscription. Refund requests should be made in writing to info@rebeccadesnos.com and a full refund will be provided within 14 working days.

In the event that one or more training sessions have already taken place, or that you have accessed any of the training material, or community groups within the first 14 days following your subscription, you are still entitled to request a refund but the value of the content which you have accessed shall be deducted from the amount paid by you, along with any reasonable costs which have been borne by us in respect of the administrative costs of commencing the membership.

There is no obligation on us to refund any amounts paid where cancellation requests are made following the 14 day cancellation period.

Should you wish to cancel your membership you can login to your Teachable account at any point and cancel your subscription.

We reserve all rights to cancel the programme for any reason without prior notice. In such circumstance a refund will be provided for the remainder of that month as applicable.

Intellectual Property

During your time as a member you will be provided with course materials. At all times the intellectual property rights and copyrights connected with those materials remain with us. You have the right to use the materials as learning tools but you are not permitted to duplicate or provide copies to third parties. We retain and reserve all of our copyrights.

Complaints

If you have a complaint about the programme this should be made to made in writing to Rebecca Desnos at info@rebeccadesnos.com.

General

We intend to rely on the written terms set out in these terms and conditions for the services that we provide to you in delivery of the membership. These written terms shall constitute the entire agreement between us.

Should there be any conflict between these terms and any membership hosting platform or payment gateway, these terms shall prevail.

We may update these terms and conditions from time to time for legal or regulatory reasons or to allow the proper operation of your service. Any changes will be notified to you as soon as possible.

These Terms are governed by the laws of England & Wales. The Courts of England & Wales have exclusive jurisdiction over any matter and proceedings arising out of the Membership.

Disclaimer

The Membership is provided for educational and informational use only. You agree to indemnify and hold harmless My website and company for any direct or indirect loss or conduct incurred as a result of Your use of My website and any related communications, including as a result of any consequences incurred from technological failures such as a payment processor error(s) or system failure(s).

Results Disclaimer

You agree that You understand individual outcomes will vary. Case studies or testimonials are not indicative of typical results. Each individual approaches my Offering(s) and Membership with different backgrounds, disposable income levels, motivation, and other factors that are outside of Our control. Therefore, I cannot guarantee Your success merely upon access or purchase of My Offerings or Membership or related material(s).

General Disclaimer

To the fullest extent permitted by law, I expressly exclude any liability for any direct, indirect, or consequential loss or damage incurred by You or others in connection with the Membership or Offering(s), including without limitation any liability for any accidents, delays, injuries, harm, loss, damage, death, lost profits, personal or business interruptions, misapplication of information, physical or mental disease, condition or issue, physical, mental, emotional, or spiritual injury or harm, loss of income or revenue, loss of business, loss of profits or contracts, anticipated savings, loss of data, loss of goodwill, wasted time, and for any other loss or damage of any kind, however and whether caused by negligence, breach of contract, or otherwise, even if foreseeable. I am not medical, legal, financial, or other professionals, or if I am, during the course of this Membership or my Offerings and related material(s), I am not offering My professional services and You expressly agree I am not acting in any professional capacity, including medical, legal, financial, or otherwise during the course my Offerings or this Membership. This Membership and my other Offerings are for educational and entertainment purposes only. None of the Membership, my Offerings or its related material(s) should be construed as medical, legal, or financial advice.

Third Party Disclaimer

You acknowledge and agree that I am not liable for any defamatory, offensive, or illegal conduct of any other participant or user, including You.

Warranties Disclaimer

I make no warranties as to my programs, products, services, or program materials. You agree that programs, products, services, or program materials are provided “as is” and without warranties of any kind either express or implied. To the fullest extent permissible pursuant to applicable law, I disclaim all warranties, express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the programs, products, services, or program materials will be functional, uninterrupted, correct, complete, appropriate, or error-free, that defects will be corrected, or that any part of the website, or content are free of viruses or other harmful components. I do not warrant or make any representations regarding the use or the results of the use of my Membership, Offerings, products, or materials, or on third-party websites in terms of their correctness, accuracy, timeliness, reliability, or otherwise.

Technology Disclaimer

I make reasonable efforts to provide You with modern, reliable technology, software, and platforms from which to access My Membership and related materials. However, in the event of a technological failure, You accept and acknowledge My lack of responsibility for said failure, and while I will make reasonable efforts to support You, some technological issues are far outside My control and will require You to access support from a third-party provider, such as Teachable.

Errors And Omissions

I make no warranty or guarantee as to the accuracy, timeliness, performance, completeness, or suitability of the information in the Membership. I am not liable for any inaccuracies, errors, or reliance on personal opinions contained in the Membership or related materials.

Last Updated: 15 March 2026